The CMSD is Rude.

I just called the Cleve­land Munic­i­pal School Dis­trict to request some pret­ty gen­er­al data about the dis­trict; specif­i­cal­ly, the num­ber of schools in the dis­trict and how they break­down between ele­men­tary, K‑8 and high schools. I need this data for some of the prepara­to­ry work for the 2007 Cleve­land Lead­er­ship Sum­mit. The recep­tion­ist who answered the phone and the PR per­son I was ulti­mate­ly direct­ed to were per­haps the rud­est peo­ple I’ve ever spo­ken with on the tele­phone. Great pub­lic face, CMSD.

So I talked to some com­mu­ni­ty devel­op­ment old-hat­ters about the CMSD and they all chuck­led at me in my naïvete, since they’ve had first-hand expe­ri­ence for ages at just how rude the CMSD can be.