My contract with Verizon Wireless is almost up, and since I’ve had consistently bad experiences with them when I got my contract two years ago I switched to T-Mobile. Not only did Verizon not send me the rebate for my phone, they fudged up my number transfer and had ridiculously crappy customer service. Oh yeah, they also turned over my call records to the NSA, which was in direct violation of my contract. T-Mobile hooked me up with a new phone, and more minutes at the same price that Verizon was charging and refused the NSA’s demand. Activation was a cinch, and I even got a prompt email response from an actual human to a suggestion I had. Go T-Mobile, even if you need shorter contracts and a plan with low anytime minutes but unlimited nights and weekends. [Yeah right, no one has that.]
Oh yeah, if you get a new cell phone remember to recycle the old one. If you live in Cleveland there are three different places I found that will take your old phone:
1. League of Women Voters
2. Cleveland Metroparks Zoo
3. Cleveland Museum of Natural History
The League of Women Voters will be getting mine.